Your privacy matters to us. This Privacy Policy explains what information AssistKingOnline may collect, how we use it, and the steps we take to protect it when you use our website, request services, join as a contractor, post loads, post jobs, or contact us.
We may collect information you provide directly through forms and account features on the site, including:
- Name, email address, and phone number
- City, state, and service details you submit in request forms
- Business and contractor profile information
- Uploaded contractor approval documents
- Job postings, load postings, and related contact information
- Messages you send through the contact form
- To create and manage your account
- To let you submit, view, and manage service requests
- To match customers with contractors or service providers
- To review contractor applications and documents
- To manage job boards, load boards, and related site features
- To communicate with you about requests, leads, updates, or support issues
- To improve our website, tools, and user experience
We may share limited information when necessary to operate the platform. For example, customer request details may be shared with matched contractors, and contractor profile information may be reviewed by site administrators. We do not sell your personal information.
If you apply as a contractor, documents you upload may be stored and reviewed for approval, compliance, and matching purposes. Review notes, approval status, and related notifications may also be stored to support the contractor onboarding and lead process.
We use reasonable steps to protect information submitted through the platform. However, no website, storage system, or electronic transmission method can be guaranteed to be 100% secure.
You may contact us if you want to ask about your submitted information, request corrections, or report a privacy concern. You may also choose not to submit certain information, but some features of the platform may not work without it.
We may update this Privacy Policy from time to time. When changes are made, the updated version will appear on this page.
Questions about this Privacy Policy can be sent to help@assistkingonline.com.